FAQs

How does Sensa’s diffusion system work?

We use advanced cold-air diffusion technology to disperse fragrance as a fine, dry mist. This ensures consistent coverage, preserves fragrance integrity, and leaves no residue.

Are your fragrances safe for commercial environments?

Our fragrances meet industry standards and are formulated for professional use. We prioritise quality ingredients and refined performance.

Will the scent be overpowering?

Never. Our systems allow precise intensity control, ensuring the fragrance enhances your space with subtle sophistication.

Do you offer support after installation?

Yes. We provide ongoing support, fragrance replenishment, and guidance to ensure your scent experience remains seamless.

Do you ship nationwide?

Yes. We offer secure, tracked shipping nationwide. Delivery timelines will be confirmed at the time of order.

What is your returns policy?

Due to the nature of our products, fragrance oils are non-returnable once opened. Diffusion equipment may be returned within 30 days of delivery, provided it is unused and in its original packaging. Please contact our team to arrange returns.